In order to assist Chileans affected by the recent earthquake, BancoEstado has continued its duties focus on reopening the offices damaged and implementing more services, which are regularly updated on its website. “We are working hard to quickly open the branches that still have problems. As specific situations are solved, services have been normalized at the different bank offices, ServiEstado, Caja Vecina points and ATMs,” announced José Luis Mardones, Chairman of BancoEstado.

“We will assist all our customers affected by the earthquake, in any region of the country,” Mr. Mardones stated. “All our mortgage customers have earthquake insurance, across the country. We will also give respite to people and small businesses, by postponing loan payments. In the regions of Maule and Bio Bio, it has already been activated automatically. For those affected in the rest of the country, it will operate swiftly, once you have contacted your local branch.”

In the regions of Maule and Bío Bío mortgage payments have already been postponed automatically for six months, and sixty days for consumer and student loans, and credit card payments. Furthermore, commercial loans to micro and small businesses have also been postponed for two months. It is important to note that those who wish to continue making their monthly payments may continue as normal.

For customers in the O’Higgins region and in the other earthquake affected regions, BancoEstado announced that they can go to branch offices to analyse their situation and rescheduling needs of their obligations. If their regular branch is still not operating, they may go to any local branch.

Furthermore, Mr. Mardones underlined that if customers had completed their loans payments in September 2009 or afterwards, they have the same insurance coverage; this coverage includes household equipment and alternative rented housing.

Damage claims may be filed at BancoEstado branches or by calling: 600 660 1212. More detailed information available about this service on the website www.bancoestado.cl. The period of time to file a claim is extensive, 90 days starting from the day of the catastrophe.

Solidarity Accounts to make Contributions in Chile and Overseas

BancoEstado reported it had opened account No. 4545, "Chile helps Chile", to make contributions to assist Chileans who are facing difficulties.

For people who wish to donate from overseas to overcome the catastrophe, US dollar and Euros solidarity accounts were opened. For US dollar deposits, account No. 001-080-29501, and for Euros, No. 001-080-29609.

Deposit information:

Current Account No. 4545

ID number (RUT): 60.501.000-8

Name: Chile Ayuda a Chile

E-mail: chileayudaachile@bancoestado.cl


Current Account No. 362883

ID number (RUT): 70.512.100-1

Name: Cruz Roja Chilena

E-mail: finanzas@cruzroja.cl

To send donations from overseas to Chile*:

A. In US dollars, request bank transfer to:

- Banco del Estado de Chile, New York Branch, ABA 026013961 F/O Banco Estado de Chile-Earthquake Relief, account number 102000786; for account number 001-080-29501 El Mundo Ayuda a Chile(The World helps Chile) – Ministry of the Interior, , Chile.

- Wachovia Bank NA Nueva York, Swift Code PNBPUS3NNYC; ABA 026005092 for account number 2000192009467 HELPING CHILE to account number 001-080-29501 El Mundo Ayuda a Chile (The World helps Chile)– Ministry of the Interior, Chile.

B. In Euros, request bank transfer to:

- Standard Chartered Bank, Germany, Swift Code SCBLDEFX, BLZ number 51230500, for account number IBAN DE39512305000018260803 made to Banco del Estado-Helping Chile.